PARTS ARE UNIQUELY IDENTIFIED BY MARKINGS ON THE PART. Items returned that are not in the original condition shipped (excluding items damaged in shipping and verified by
ALL PROBLEMS MUST BE IN WRITING via MAIL, EMAIL OR FAX to verify a problem with a particular part or installation.
If you receive a damaged part or an incorrect part please notify our customer service department. DO NOT SEND THE PART BACK BEFORE RECEIVING A RETURN
Returning the part is the responsibility of the customer and Original Auto Parts must be provided with a return tracking number when the item is returned. The item must be returned within 7 business days of the receipt of the RA#. The return address will be provided at the time we are contacted. Parts must be returned to the location address provided upon receiving RA#. Items returned to Original Auto Parts will be forwarded to the correct address listed on the RA# instructions, at the customer’s expense.
Once the item is returned we will gladly issue a full refund on the original purchase price or send a replacement part. Once the item is returned it will be inspected and upon
We stand behind our warranties and want to make you, our customer, at ease when purchasing a used auto part.
If you have any questions feel free to call us at 781-262-0415 provided to Quality by e-mailing us at:- Sales@autopartsinsta.com
This warranty covers defective parts and items sent incorrectly. We offer a parts only warranty. NO LABOR COSTS are covered for any part sold by Insta Auto Parts.
In the event that the part is defective we will first attempt to replace it and if a replacement cannot be sent we will issue a refund for the total sale amount.
In the event a reorder is made prior to return of the first part we will require payment for the second part and refund the initial order upon return. Return \ shipping costs will not be reimbursed. Upon contacting Insta Auto Parts please provide a detailed explanation as to why the part is being returned. In the event a part is returned that does not fit the specifications listed in this warranty Insta Auto Parts reserves the right to apply a 25% restocking fee and withhold shipping amounts in the refund.
Insta Auto Parts is not responsible for items delivered to the address given at the time of sale according to tracking information but not taken into possession by the customer.
Items ordered for ‘testing purposes only’ or ordered incorrectly by the customer will not be available for return. Verify with a mechanical or body expert the actual part needed before ordering. We do a very good job at sending correct parts and would ask you, our customer to do the necessary research before ordering.
Items returned after the warranty period will not be refunded and will be returned to sender. Parts must be received within 30 days of the original shipment delivery date in order to be accepted.
Contact us for more information.